3.7 Electronic Devices

Why This Matters

Mobile phones and other devices can support educational visits by helping with communication, learning and safety. However, they can also present risks if not managed carefully and DfE guidance on mobile phones in schools (2026) indicates a clear policy direction from government towards banning or heavily restricting mobile phone use during school hours.

Clear expectations about the use of mobile phones, watches, go pro-style devices, smart glasses, trackers, messaging apps and social media help protect participants and ensure visits run smoothly. Safeguarding should always remain the priority.

Benefits and Risks

Electronic devices can be helpful during visits. They may be used for:

• Emergency communication, tracking or routine check-ins
• Updating parents about travel changes or important information
• Educational activities such as photography, navigation or research tools

However, devices can also introduce risks, including:

• Distraction from planned activities
• Cyberbullying or inappropriate online/offline behaviour
• Sharing of personal information
• Access to unsuitable content
• Loss or damage of personal devices
• Misleading information
• Overreliance

Visit Leaders should consider these risks when deciding how devices may be used.

Setting Clear Expectations

If electronic devices are allowed during a visit, clear rules should be shared with participants and parents in advance.

This may include guidance on:

• When devices may be used and when they must be put away
• Appropriate supervision during device use
• Photography and video recording, including respecting individuals who do not consent
• The use of action cameras or continuous recording devices
• The use of trackers
• Responsibility for personal devices and insurance arrangements

Clear communication can help prevent misunderstandings or unnecessary concern.

Messaging Apps and Social Media

Mobile phones and messaging apps can be useful but require careful management.

Staff should be aware that:

• Online content can easily be misinterpreted or shared widely
• Cyberbullying or harmful behaviour may occur online
• Removing shared content can be difficult once posted

To reduce risks, staff should:

• Keep personal contact details and social media accounts private
• Avoid private messaging with participants
• Only share photographs or videos where appropriate consent has been given
• Reinforce behaviour expectations

Policy Considerations

Establishments may choose to restrict or prohibit mobile phone use during visits where appropriate. Any decision should balance the potential benefits of devices with the risks they may present. A risk assessment should be undertaken.

Guidance should be age-appropriate and take account of participants who may be particularly vulnerable or have additional safeguarding needs.

Clear expectations and consistent supervision help ensure that electronic devices support learning and communication without compromising safety or the wider visit experience and outcomes.